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The terms below apply to all lash appointments, makeup appointments, training and class bookings, and product orders made through this website or directly with Decardi Beauty.
These terms apply to all lash appointments, makeup appointments, training/class bookings, and product orders (including lash clusters) made through this website or directly with Decardi Beauty. Booking an appointment, reserving a class place, or placing a product order is taken as acceptance of these terms.
Bookings
All appointments, classes, and training sessions must be booked in advance. A non-refundable deposit is required to confirm any booking. The deposit is deducted from the final treatment or course price. If you fail to attend without notice, the deposit is forfeited.
Age
There is no strict minimum age for treatments. Clients under 18 must have the consent of a parent or guardian, who may be asked to accompany them or confirm consent in writing before treatment.
Patch Tests
A patch test is recommended before a first-time lash treatment, particularly where lash adhesive or tint is used. If you have known sensitivities or allergies, please let Decardi Beauty know in advance so a patch test can be arranged. Decardi Beauty is not liable for reactions where a recommended patch test was declined or skipped by the client.
Classes & Training
Places on classes and training courses are limited and secured only once the deposit (or full payment, where required) is received. Please see the Cancellation & Refund Policy for rules on transferring or cancelling a class place.
Products
Product descriptions, images, and pricing are correct at the time of publishing but may change without notice. Orders are confirmed once payment is received.
Liability
Decardi Beauty takes reasonable care in providing treatments, training, and products, but cannot be held responsible for reactions, outcomes, or damage arising from client-side factors such as undisclosed allergies, failure to follow aftercare advice, or failure to attend a recommended patch test.
Changes to These Terms
Decardi Beauty may update these terms from time to time. The version published on this site at the time of booking applies.
Decardi Beauty collects only the personal information needed to confirm and deliver appointments, class places, and product orders. This includes your name, contact details (email/phone), and booking or purchase history.
How Your Information Is Used
- Confirm and manage bookings, classes, and orders
- Contact you about appointments (reminders, rescheduling, aftercare)
- Process payments and deposits
- Improve services based on booking history
Third Parties
Booking, scheduling, and payment processing may be handled through third-party platforms. Stripe is used for payment processing. These providers process your information only as needed to deliver their service to Decardi Beauty.
Data Retention
Personal information is kept only as long as necessary to provide services and meet legal or accounting obligations.
Cookies
This website may use cookies to support basic site functionality and, where applicable, analytics.
Your Rights
You can request to see, update, or delete the personal information Decardi Beauty holds about you at any time by emailing decardibeauty@gmail.com.
Appointments
Appointments must be cancelled or rescheduled with at least 48 hours’ notice. This allows the slot to be offered to another client.
- Cancellations or reschedules with 48+ hours’ notice: deposit can be moved to a new appointment.
- Cancellations or reschedules with less than 48 hours’ notice, or no-shows: deposit is forfeited, and full payment may be required to secure a future booking.
- Repeated late cancellations or no-shows may affect your ability to book future appointments.
Lateness
Please arrive on time. Arriving significantly late may result in a shortened treatment or the appointment being treated as a no-show, at Decardi Beauty’s discretion.
Deposits
All deposits are non-refundable but are deducted from the cost of the treatment when the appointment goes ahead as booked.
Classes & Training
Class and training deposits are non-refundable. Transfers to a different course date may be considered if requested with reasonable notice — please contact Decardi Beauty directly to discuss.
Products
Due to the hygiene-sensitive nature of lash clusters and beauty products, items cannot be returned once received unless they arrive damaged or faulty. If your order arrives damaged, please contact decardibeauty@gmail.com within 14 days with photos of the damaged item, and a replacement or refund will be arranged.